FREE Sample Goodwill Letters

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Topics Related to Goodwill Letters

Announcement
  1. Announce a company savings plan
  2. Announce an employee's achievement
Apology
  1. Apologize for a defective, damaged, or incomplete product
  2. Apologize for a late payment
  3. Apologize for a missed deadline
  4. Apologize for a shipping delay or error
  5. Apologize for an invoice or billing error
  6. Apologize for betrayed trust
  7. Apologize for hurt feelings
  8. Apologize for missing an appointment
  9. Apologize for missing an event or for overlooking or forgetting someone
  10. Apologize for missing or being late to a meeting or appointment
  11. Apologize for offensive behavior
  12. Apologize for poor or inadequate service
  13. Apologize for providing incorrect or incomplete information
  14. Apologize for someone else (business)
  15. Apologize for someone else (personal)
  16. Apologize to an employee or employees
  17. Write a business apology
  18. Write a personal apology
Appreciation
  1. Grant a promotion or raise
Congratulations
  1. Congratulate an employee on the anniversary of his or her service
  2. Congratulate an employee, friend, or associate on an advancement or promotion
  3. Congratulate an official on an appointment or on winning an election
  4. Congratulate someone on a religious occasion
  5. Congratulate someone on a speech or presentation
  6. Congratulate someone on an achievement, an accomplishment, or on a job well done
  7. Congratulate someone on his or her birthday
  8. Congratulate someone on his or her engagement
  9. Congratulate someone on his or her graduation
  10. Congratulate someone on his or her retirement
  11. Congratulate someone on his or her wedding or marriage
  12. Congratulate someone on publishing a book or article
  13. Congratulate someone on the anniversary of their marriage
  14. Congratulate someone on the birth or adoption of a child
  15. Congratulate someone on the opening of a new business, store, or office
  16. Congratulate someone on winning a contract
  17. Congratulate someone on winning an award or receiving a scholarship or other honor
Farewells
  1. Write a farewell letter to a person who is leaving employment
  2. Write a farewell letter to a person who is retiring
  3. Write a farewell letter to management, co-workers or clients
Sympathy/Get Well
  1. Offer sympathy for a marriage separation or divorce
  2. Offer sympathy for loss or damage caused by a theft, vandalism, or natural disaster
  3. Offer sympathy for the death of a business associate
  4. Offer sympathy for the death of a business associate's family member
  5. Offer sympathy for the death of a child
  6. Offer sympathy for the death of a friend or relative
  7. Offer sympathy for the death of a person who has been ill
  8. Offer sympathy for the loss of a job
  9. Offer sympathy for the loss or death of a pet
  10. Offer sympathy in a case of serious or terminal illness
  11. Write a get-well message regarding an employee's or business associate's family member who is suffering from illness or injury
  12. Write a get-well message to a child suffering from illness or injury
  13. Write a get-well message to a friend or relative suffering from an illness or injury
  14. Write a get-well message to a teacher suffering from illness or injury
  15. Write a get-well message to an employee or business associate suffering from illness or injury
Thank You
  1. Thank a business for good service, low prices, or professional courtesies
  2. Thank a customer for purchasing a product or service
  3. Thank a doctor or health care facility
  4. Thank a religious leader
  5. Thank a retiree for his or her service
  6. Thank someone for a favor
  7. Thank someone for a pleasant occasion
  8. Thank someone for helping in your absence
  9. Thank someone for hospitality
  10. Thank someone for visiting a place or attending an event
  11. Thank someone for volunteer work
Welcome
  1. Welcome a new business to town
  2. Welcome a new customer or client
  3. Welcome a new employee
  4. Welcome a new resident to the neighborhood
  5. Welcome a new shareholder
  6. Welcome a new student to school, class, or a training seminar
  7. Welcome a potential customer or client to the area
  8. Welcome a son-in-law or daughter-in-law into the family
  9. Welcome someone into a group, association, religion, or club
Miscellaneous
  1. Explain an error you have made
  2. Extend holiday or winter season's greetings to employees, customers, and business associates
  3. Extend holiday or winter season's greetings to friends
  4. Extend Labor Day greetings to employees
  5. Extend Mother's Day or Father's Day greetings (personal)
  6. Extend Mother's Day or Father's Day greetings and/or announce sales or promotions for these days
  7. Invite or request suggestions from employees and customers
  8. Respond positively to negative feedback
  9. Send a late payment after a mutual agreement to do so
  10. Strengthen relationships with customers
  11. Write a letter to accompany a gift
  1. Announce a business anniversary
  2. Announce a change in your company's name
  3. Announce a change of address
  4. Announce a change of business address
  5. Announce a drug testing program
  6. Announce a new business, store, or branch office
  7. Announce a new partner
  8. Announce a new product or service
  9. Announce or introduce a new salesperson
  10. Announce the birth or adoption of a baby (personal letter)
  11. Announce the death of an employee or an employee's relative
  12. Approve a loan
  13. Approve a proposal
  14. Approve a vacation or leave of absence
  15. Approve attendance at a conference or seminar
  16. Authorize medical treatment
  17. Cancel a wedding
  18. Confirm an appointment, meeting, or interview
  19. Confirm an error correction or revision
  20. Confirm an oral agreement
  21. Confirm that you have given authorization to someone
  22. Correct a customer's error or assertion
  23. Correct an error in a payment made or received
  24. Correct your own error in a transaction
  25. Disagree with a subordinate, a superior, or a person in authority
  26. Dismiss an employee for reasons beyond the employee's control
  27. Extend invitations to seasonal parties: Halloween, St. Patrick's Day, Valentine's Day, etc. (business and personal)
  28. Extend invitations to winter holiday parties (business and personal)
  29. Follow up during a job search after a lapse of time
  30. Follow up during a job search after a telephone contact
  31. Follow up during a job search after an interview
  32. Grant an appointment
  33. Grant approval for credit
  34. Grant permission to use or publish materials
  35. Inform employees of another's illness
  36. Offer a suggestion to a customer
  37. Offer a suggestion to a religious leader
  38. Offer a suggestion to a superior
  39. Offer a suggestion to a supplier or retailer
  40. Offer the use of a charge account
  41. Prepare a prospective customer to receive a sales telephone call
  42. Request a favor
  43. Request an individual to volunteer services
  44. Request assistance or cooperation from someone in another firm
  45. Request confirmation of an authorization to take action
  46. Request correction of a billing error
  47. Request correction of an error in a check
  48. Request correction of an error in a credit report
  49. Resell to long-time customers
  50. Respond to a complaint of discrimination or sexual harassment
  51. Respond to a complaint while avoiding agreement or denying liability, and refusing to make an adjustment
  52. Respond to a complaint while avoiding or denying liability, but making an adjustment
  53. Respond to a complaint, but needing more information
  54. Respond to a sales rejection
  55. Respond to rumors
  56. Write a recommendation or a reference about someone

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