CartAll Letter Topics
Acceptance Letters
- Accept a formal invitation to a social event
- Accept a job offer
- Accept a request to serve in an honorary position
- Accept a resignation
- Accept an honor
- Accept an informal invitation to a social event
- Accept an invitation to a business appointment
- Accept an invitation to an event
- Accept an invitation to speak or perform
- Accept and express appreciation for a suggestion
- Decline to accept a gift
- Thank someone for accepting your advice or recommendation
Acknowledgment Letters
Business/Work
- Accept a request to serve in an honorary position
- Accept a resignation
- Accept and express appreciation for a suggestion
- Acknowledge an order or subscription
- Acknowledge payment of an overdue balance
- Acknowledge the receipt of a report, letter, or other
- Acknowledge the receipt of a resume
- Acknowledge the return of an item for exchange, refund, or credit
- Confirm an appointment, meeting, or interview
- Confirm miscellaneous business agreements
- Note the anniversary of a customer's company
- Write a letter on the anniversary of your company
Confirmation
- Confirm an error, correction or revision
- Confirm an oral agreement
- Confirm a directive or decision
- Confirm that you have given authorization to someone
- Request confirmation of an authorization to take action
Employees
- Acknowledge the receipt of a suggestion from an employee
- Announce an employee's retirement
- Note the anniversary of an employee's service
Miscellaneous
Social Events
Advice Letters
- Ask for personal advice
- Decline to give advice
- Encourage an employee after a disappointment or a company setback
- Encourage your reader to take advantage of a new opportunity
- Encourage/motivate your reader to increase sales
- Encourage/motivate your reader to keep up the good work
- Give advice to subordinates
- Give general advice
- Give personal advice
- Give professional advice
- Offer a suggestion to a customer
- Offer a suggestion to a subordinate
- Thank someone for accepting your advice or recommendation
- Thank someone for advice or a suggestion
- Write a letter of encouragement/motivation
Announcement Letters
Business Announcement Letters
- Announce a bad weather or civil emergency policy
- Announce a budget surplus
- Announce a business anniversary
- Announce a change in policy or fee amount
- Announce a company savings plan
- Announce actions to be taken during a strike (management's announcement)
- Announce a change in your company's name
- Announce a change of business address
- Announce a contest winner
- Announce a drug testing program
- Announce a hiring freeze
- Announce a holiday closing
- Announce a holiday work schedule
- Announce a job-related party or retreat
- Announce a job opening
- Announce a layoff
- Announce a new business location
- Announce a new business, store, or branch office
- Announce a new partner
- Announce a routine meeting
- Announce a special meeting
- Announce an employee training session
- Announce an employee's achievement
- Announce an employee's retirement
- Announce an imminent strike (labor's announcement)
- Announce an office or store closing to employees
- Announce bad news to employees
- Inform employees of another's illness
- Introduce a business or professional contact
- Introduce someone to an organization or the community
- Notify employees of a new policy or a change in an existing one
- Welcome a new employee
- Write a news release
Personal Announcement Letters
- Announce a broken engagement
- Announce a change of address
- Announce a class reunion
- Announce a divorce
- Announce an engagement in a newspaper
- Announce an engagement in a personal letter
- Announce an engagement with an invitation
- Announce the birth or adoption of a baby (personal letter)
- Announce the birth or adoption of a baby (public announcement)
- Announce the death of a family member to other family members, close friends, and acquaintances
- Announce the death of a family member, or write the obituary
- Announce the death of an employee or an employee's relative
- Announce the graduation of a son or daughter
- Announce your own retirement
Sales Announcement Letters
Apology Letters
Business/Work
- Apologize for a defective, damaged, or incomplete product
- Apologize for a late payment
- Apologize for a missed deadline
- Apologize for a shipping delay or error
- Apologize for an invoice or billing error
- Apologize for betrayed trust
- Apologize for damaged property
- Apologize for hurt feelings
- Apologize for missing an appointment
- Apologize for missing an event or for overlooking or forgetting someone
- Apologize for missing or being late to a meeting or appointment
- Apologize for offensive behavior
- Apologize for poor or inadequate service
- Apologize for providing incorrect or incomplete information
- Apologize for sending a collection letter by mistake
- Apologize for someone else (business)
- Apologize for someone else (personal)
- Apologize to an employee or employees
- Write a business apology
- Write a personal apology
Application Letters
Appointment Letters
- Announce the appointment of an employee to a committee or position
- Apologize for missing an appointment
- Apologize for missing or being late to a meeting or appointment
- Cancel or decline to schedule an appointment
- Cancel or postpone an appointment
- Confirm an appointment, meeting, or interview
- Congratulate an employee, friend, or associate on an advancement or promotion
- Congratulate an official on an appointment or on winning an election
- Follow up after a sales appointment or telephone conversation
- Grant an appointment
- Schedule an appointment to interview a potential employee
- Take the minutes of a meeting
- Thank someone for an appointment, interview, or meeting
- Write a news release
Appreciation Letters
Accept an Honor/Suggestion
Business/Work
- Accept a job offer
- Accept an invitation to a business appointment
- Acknowledge the receipt of a report, letter, or other
- Acknowledge the receipt of a resume
- Congratulate someone on his or her retirement
- Encourage/motivate your reader to increase sales
- Relieve someone from delegated responsibilities because someone else will assume them
- Thank a business for good service, low prices, or professional courtesies
- Thank someone for an appointment, interview, or meeting
- Thank someone for an award, bonus, or raise
- Write a farewell letter to a person who is leaving employment
- Write a farewell letter to a person who is retiring
- Write a farewell letter to management, co-workers or clients
Civic Service
Customers
- Express appreciation to long-term customers and those who pay their bills promptly
- Follow up after a sale to thank the customer and offer service
- Note the anniversary of a customer's company
- Thank a customer for a payment
- Thank a customer for purchasing a product or service
- Thank a customer or client
Employee
- Acknowledge the receipt of a suggestion from an employee
- Announce the appointment of an employee to a committee or position
- Congratulate an employee on the anniversary of his or her service
- Compliment or praise an employee's family for their contribution to the employee's success
- Compliment or praise an employee's work performance
- Express appreciation to an employee
- Note the anniversary of an employee's service
- Thank a retiree for his or her service
Government/Political
- Congratulate a politician on an election or on the passage of legislation
- Express regret on the defeat of legislation or the loss of an election
- Praise government officials or employees
Media
Personal
Positive Feedback
- Reply positively to a suggestion
- Respond positively to negative feedback
- Respond to a complaint and treat it as valuable feedback
Praise
- Compliment or praise a product or service supplier
- Compliment or praise a program chairperson or planner
- Compliment or praise a salesperson or a sales staff
- Compliment or praise a speaker
- Compliment or praise someone for an achievement
- Compliment or praise the work of an employee from another firm
- Congratulate someone on a speech or presentation
Service
- Accept a request to serve in an honorary position
- Thank someone for a favor
- Thank someone for a gift
- Thank someone for volunteer work
- Thank someone for help or support
- Thank someone for helping in your absence
- Thank someone for hospitality
- Thank someone for a philanthropic contribution
- Write a letter to accompany a contribution to a good cause
Social Event
- Accept a formal invitation to a social event
- Accept an informal invitation to a social event
- Thank someone for a pleasant occasion
- Thank someone for visiting a place or attending an event
Sympathy
Thank You
- Thank someone for a compliment or praise
- Thank someone for a job well done
- Thank someone for a referral or recommendation
- Thank someone for a reply or response
- Thank someone for a speech or presentation
- Thank someone for accepting your advice or recommendation
- Thank someone for advice or a suggestion
- Thank someone for an inquiry
- Thank someone for information
Approval Letters
Authorization Letters
- Approve attendance at a conference or seminar
- Authorize a study or report
- Authorize legal representation
- Authorize medical treatment
- Authorize work to be done
- Confirm a transfer, promotion, or relocation assignment
- Confirm that you have given authorization to someone
- Delegate a special project
- Delegate new or additional duties
- Delegate responsibilities for the period of your absence
- Grant permission to use or publish materials
- Issue directives concerning reports and paperwork
- Issue directives concerning specific tasks
- Issue directives concerning studies and investigations
- Issue directives to adjust territories or structures
- Issue directives to establish, change, or reaffirm policies
- Issue directives to establish, change, or reaffirm procedures
- Request confirmation of an authorization to take action
Cancellation Letters
- Announce a broken engagement
- Announce a divorce
- Cancel a membership or subscription
- Cancel a rental contract
- Cancel a reservation
- Cancel a service contract
- Cancel a wedding
- Cancel an order
- Cancel or decline to schedule an appointment
- Cancel or postpone an appointment
- Cancel or postpone an invitation
- Cancel your own credit account
- Confirm a telephone request to transfer money, cancel and replace a stolen credit card, or stop payment on a check
- Notify an insurance policyholder of a pending cancellation of the policy
Claims
Collection Letters
- Collection Letters Set 1: Remind a customer that payment is past due
- Collection Letters Set 2: Remind a customer that payment is past due
- Collection Letters Set 3: Appeal to a customer's personal interests to pay an overdue bill
- Collection Letters Set 4: Offer assistance to a customer having difficulty paying an overdue bill
- Collection Letters Set 5: Demand payment on a delinquent account
- Collection Letters Set 6: Announce your intention to take aggressive action against a customer for failing to make payment
- Write a collection letter
Complaint Letters
- Appeal to higher authorities when complaint letters don't work
- Complain about a faulty delivery or a shipping error
- Complain about receiving damaged goods
- Complain about poor facilities or equipment
- Complain about harassment
- Complain to a neighbor or a landlord
- Complain about an unfair insurance payment or settlement
- Complain about community problems
- Complain about a billing error
- Complain about overdue work or poor workmanship
- Complain about laws, policies, or inefficiencies
- Complain about poor service or a faulty product
- Complain about a delay in an order
- Complain about a radio or television broadcast
- Complain about an employee who has given poor or offensive service
- Complain to a club or organization
- Correct an official's mistake on your taxes
- Delegate follow-up on a complaint from a customer
- Demand satisfaction on a mail order transaction gone bad (suspected mail fraud)
- Disagree about benefits (social security, retirement, insurance, etc.)
- Disagree with a bill, rent payment, or other financial issue
- Disagree with a subordinate, a superior, or a person in authority
- Dismiss an employee for poor performance or unacceptable behavior
- Document employee reprimands
- File a warranty claim
- Make an insurance claim
- Reprimand an employee for poor attendance or tardiness
- Reprimand an employee for a breach of policy
- Reprimand an employee for poor performance
- Request correction of an error in a check
- Request a retraction or correction from the media
- Request correction of an error in a credit report
- Request correction of a billing error
- Request a refund or reimbursement
- Respond to a complaint and treat it as valuable feedback
- Respond to a complaint
- Respond to a complaint of discrimination or sexual harassment
- Respond to a complaint while admitting fault and making an adjustment
- Respond to a false accusation from a government agency
- Respond to a complaint while avoiding agreement or denying liability, and refusing to make an adjustment
- Respond to a complaint while avoiding or denying liability, but making an adjustment
- Respond to a complaint, but needing more information
- Warn a distributor under your supervision
- Write a disagreement letter
- Write a complaint letter to a superior
- Write a complaint letter to a subordinate
- Write a letter reprimanding tenants
Compliment Letters
- Announce a contest winner
- FREE! Compliment or praise a product or service supplier
- FREE! Compliment or praise a program chairperson or planner
- FREE! Compliment or praise a salesperson or a sales staff
- FREE! Compliment or praise a speaker
- FREE! Compliment or praise an employee's family for their contribution to the employee's success
- FREE! Compliment or praise an employee's work performance
- FREE! Compliment or praise someone for an achievement
- FREE! Compliment or praise the media, an author, or an editor
- FREE! Compliment or praise the work of an employee from another firm
- FREE! Give personal compliments or praise
- Encourage an employee after a disappointment or a company setback
- Endorse a political candidate
- Endorse or nominate a candidate for an award
- Motivate a sales force
- Thank a business for good service, low prices, or professional courtesies
- Thank a doctor or health care facility
- Thank a religious leader
- Thank someone for a compliment or praise
- Thank someone for a job well done
- Thank someone for volunteer work
- Write a letter of encouragement/motivation
- Write a letter to accompany a gift
Condolences Letters
See Sympathy
Confirmation Letters
Agreements/Authorizations
- Confirm an oral agreement
- Confirm that you have given authorization to someone
- Request confirmation of an authorization to take action
Business/Work
- Acknowledge the receipt of a report, letter, or other
- Confirm a directive or decision
- Confirm a transfer, promotion, or relocation assignment
- Confirm an appointment, meeting, or interview
- Confirm miscellaneous business agreements
- Confirm an order you have made
- Confirm receipt of an order from a customer
- Confirm the receipt of a resume, contract bid, or application (receiver's letter)
- Follow up after a meeting to review decisions and assignments
- Request confirmation of the receipt of a resume, contract bid, application, etc. (sender's letter)
- Schedule an appointment to interview a potential employee
Miscellaneous
- Confirm a telephone request to transfer money, cancel and replace a stolen credit card, or stop payment on a check
- Request confirmation of receipt of earlier mailings
- Confirm an error correction or revision
- Confirm the receipt of a package or other item(s)
- Confirm the sending of a package or other item(s)
Social or Business Events
- Confirm a guest's attendance at a conference or symposium (organizer's letter)
- Confirm a speaker's or special guest's attendance
- Confirm your own attendance as a speaker or special guest
Travel/Accommodations
Congratulation Letters
- Congratulate a friend or associate on getting a new job
- Congratulate a politician on an election or on the passage of legislation
- Congratulate an employee on the anniversary of his or her service
- Congratulate an employee, friend, or associate on an advancement or promotion
- Congratulate an official on an appointment or on winning an election
- Congratulate someone on a religious occasion
- Congratulate someone on a speech or presentation
- Congratulate someone on an achievement, an accomplishment, or on a job well done
- Congratulate someone on his or her birthday
- Congratulate someone on his or her engagement
- Congratulate someone on his or her graduation
- Congratulate someone on his or her retirement
- Congratulate someone on his or her wedding or marriage
- Congratulate someone on publishing a book or article
- Congratulate someone on the anniversary of their marriage
- Congratulate someone on the birth or adoption of a child
- Congratulate someone on the opening of a new business, store, or office
- Congratulate someone on winning a contract
- Congratulate someone on winning an award or receiving a scholarship or other honor
Cover Letters
Credit Letters
Cancel, Suspend, or Restrict a Credit Account
- Announce punitive measures against a client's account
- Cancel or withdraw a customer's credit account
- Warn a customer about credit suspension or penalization
Miscellaneous
- Confirm a telephone request to transfer money, cancel and replace a stolen credit card, or stop payment on a check
- Write a credit reference
Open a Credit Account
Request a Loan or Credit
- Approve a loan
- Ask an applicant for credit to submit more information
- Decline a request for credit
- Grant approval for credit
- Investigate an applicant's credit reference
- Request an explanation for a denial of credit
- Request an increased credit line
- Request or apply for a credit account
- Welcome a new account or an account reactivation
Request or Make Payment
- Acknowledge payment of an overdue balance
- Inform a customer of an incorrect payment amount and ask for the balance
- Inform a customer of an overpayment
- Inform a customer that the check you received was not signed or the payment was not in the envelope
- Notify a creditor that you have stopped payment on a check
- Notify a debtor of a returned check
- Offer a discount for early payment on products or services
- Promise a delayed payment to a creditor
- Remind an organization member to pay a fee, duty, or pledge
- Request payment of a personal loan
- Send a late payment after a mutual agreement to do so
- Suggest an alternative plan or schedule for payments
- Transmit a payment
Delegation Letters
- Authorize a study or report
- Authorize medical treatment
- Delegate a special project
- Delegate follow-up on a complaint from a customer
- Delegate new or additional duties
- Delegate responsibilities for the period of your absence
- Follow up after a meeting to review decisions and assignments
- Relieve someone from delegated responsibilities because someone else will assume them
Directive Letters
- Announce a holiday work schedule
- Announce an employee training session
- Delegate a special project
- Delegate follow-up on a complaint from a customer
- Delegate new or additional duties
- Follow up after a meeting to review decisions and assignments
- Issue directives concerning reports and paperwork
- Issue directives concerning specific tasks
- Issue directives concerning studies and investigations
- Issue directives to adjust territories or structures
- Issue directives to establish, change, or reaffirm policies
- Issue directives to establish, change, or reaffirm procedures
- Notify employees of a new policy or a change in an existing one
Disagreement Letters
Dismissal Letters
Encouragement Letters
- Advocate legislation
- Encourage an employee after a disappointment or a company setback
- Encourage/motivate your reader to increase sales
- Encourage/motivate your reader to keep up the good work
- Encourage your reader to take advantage of a new opportunity
- Offer a suggestion to a religious leader
- Offer a suggestion to a supplier or retailer
- Recommend a course of action or support a decision or policy change
- Sell a seminar or conference
- Suggest a change in a contract or agreement
- Write a letter of encouragement/motivation
- Write a letter to persuade an editor or the public on an issue
- Write a persuasive letter
- Write a persuasive letter to a government official
- Write a persuasive memo to an employee or colleague
- Write an insurance sales letter
Endorsement Letters
- Advocate legislation
- Confirm a directive or decision
- Confirm miscellaneous business agreements
- Confirm that you have given authorization to someone
- Endorse a political candidate
- Endorse a proposal or report
- Request an endorsement or testimonial
- Request confirmation of an authorization to take action
- Endorse or nominate a candidate for an award
Error Letters
If you have made an error:
- Apologize for a defective, damaged, or incomplete product
- Apologize for a missed deadline
- Apologize for a shipping delay or error
- Apologize for an invoice or billing error
- Apologize for betrayed trust
- Apologize for damaged property
- Apologize for hurt feelings
- Apologize for missing an appointment
- Apologize for missing an event or for overlooking or forgetting someone
- Apologize for missing or being late to a meeting or appointment
- Apologize for offensive behavior
- Apologize for poor or inadequate service
- Apologize for providing incorrect or incomplete information
- Apologize for sending a collection letter by mistake
- Apologize for someone else (business)
- Apologize for someone else (personal)
- Apologize to an employee or employees
- Correct your own error in a transaction
- Explain an error you have made
- Write a business apology
- Write a personal apology
If someone else has made an error:
- Complain about a billing error
- Complain about a faulty delivery or a shipping error
- Complain about an unfair insurance payment or settlement
- Complain about poor facilities or equipment
- Complain about poor service or a faulty product
- Complain about receiving damaged goods
- Confirm an error correction or revision
- Correct a customer's error or assertion
- Correct an error in a payment made or received
- Correct an official's mistake on your taxes
- Disagree about benefits (social security, retirement, insurance, etc.)
- Disagree with a bill, rent payment, or other financial issue
- Disagree with a subordinate, a superior, or a person in authority
- Inform a customer that the check you received was not signed or the payment was not in the envelope
- Inform customers of a misprint
- Request correction of a billing error
- Request correction of an error in a check
- Request correction of an error in a credit report
- Request correction of an insurance company's error
- Write a disagreement letter
Farewell Letters
- Announce an employee's retirement
- Announce your own retirement
- Resign from a job because of a personality clash or conflict of values
- Resign from a job in which you are not valued or appreciated
- Resign from a job when forced out under pressure
- Resign for family or personal reasons
- Resign for health reasons
- Resign to take an early retirement
- Resign to take another job
- Write a farewell letter to a person who is leaving employment
- Write a farewell letter to a person who is retiring
- Write a farewell letter to management, co-workers or clients
Follow-Up Letters
- Follow up after a meeting to review decisions and assignments
- Follow up after a sale to thank the customer and offer service
- Follow up after a sales appointment or telephone conversation
- Follow up after a sales presentation or demonstration
- Follow up after receiving no response to earlier correspondence
- Follow up during a job search after a lapse of time
- Follow up during a job search after a telephone contact
- Follow up during a job search after an interview
- Follow up on a sales interview, presentation, or exhibit
- Follow up on a sales offer
- Follow up with a reminder
- Notify a customer that a shipment has been delayed or that merchandise ordered is not available
- Notify a customer that you have shipped an order
- Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise
- Schedule an appointment to interview a potential employee
Fundraising Letters
- Decline a request for a donation
- Extend an invitation to participate in or attend a fundraising event
- Respond to a request for a donation or to a fundraising letter
- Thank someone for a philanthropic contribution
- Write a fundraising letter
- Write a letter to accompany a contribution to a good cause
- Write a persuasive letter that makes a charitable request
- Education
- Medical
- Homeless
- Food
- Veterans
- Arts/Environment
Get-Well Letters
- Write a get-well message regarding an employee's or business associate's family member who is suffering from illness or injury
- Write a get-well message to a child suffering from illness or injury
- Write a get-well message to a friend or relative suffering from an illness or injury
- Write a get-well message to a teacher suffering from illness or injury
- Write a get-well message to an employee or business associate suffering from illness or injury
Gift Letters
Goodwill Letters
Announcement
- Announce a company savings plan
- Announce an employee's achievement
- Keep a customer up to date on progress
- Write a letter on the anniversary of your company
Apology
- Apologize for a defective, damaged, or incomplete product
- Apologize for a late payment
- Apologize for a missed deadline
- Apologize for a shipping delay or error
- Apologize for an invoice or billing error
- Apologize for betrayed trust
- Apologize for hurt feelings
- Apologize for missing an appointment
- Apologize for missing an event or for overlooking or forgetting someone
- Apologize for missing or being late to a meeting or appointment
- Apologize for offensive behavior
- Apologize for poor or inadequate service
- Apologize for providing incorrect or incomplete information
- Apologize for someone else (business)
- Apologize for someone else (personal)
- Apologize to an employee or employees
- Write a business apology
- Write a personal apology
Appreciation
- Express appreciation to an employee
- Express appreciation to long-term customers and those who pay their bills promptly
- Grant a promotion or raise
- Write a letter acknowledging achievements
Congratulations
- Congratulate an employee on the anniversary of his or her service
- Congratulate an employee, friend, or associate on an advancement or promotion
- Congratulate an official on an appointment or on winning an election
- Congratulate someone on a religious occasion
- Congratulate someone on a speech or presentation
- Congratulate someone on an achievement, an accomplishment, or on a job well done
- Congratulate someone on his or her birthday
- Congratulate someone on his or her engagement
- Congratulate someone on his or her graduation
- Congratulate someone on his or her retirement
- Congratulate someone on his or her wedding or marriage
- Congratulate someone on publishing a book or article
- Congratulate someone on the anniversary of their marriage
- Congratulate someone on the birth or adoption of a child
- Congratulate someone on the opening of a new business, store, or office
- Congratulate someone on winning a contract
- Congratulate someone on winning an award or receiving a scholarship or other honor
Farewells
- Write a farewell letter to a person who is leaving employment
- Write a farewell letter to a person who is retiring
- Write a farewell letter to management, co-workers or clients
Sympathy/Get Well
- Offer sympathy for a marriage separation or divorce
- Offer sympathy for loss or damage caused by a theft, vandalism, or natural disaster
- Offer sympathy for the death of a business associate
- Offer sympathy for the death of a business associate's family member
- Offer sympathy for the death of a child
- Offer sympathy for the death of a friend or relative
- Offer sympathy for the death of a person who has been ill
- Offer sympathy for the loss of a job
- Offer sympathy for the loss or death of a pet
- Offer sympathy in a case of serious or terminal illness
- Send a gift with a sympathy letter
- Write a get-well message regarding an employee's or business associate's family member who is suffering from illness or injury
- Write a get-well message to a child suffering from illness or injury
- Write a get-well message to a friend or relative suffering from an illness or injury
- Write a get-well message to a teacher suffering from illness or injury
- Write a get-well message to an employee or business associate suffering from illness or injury
Thank You
- Thank a business for good service, low prices, or professional courtesies
- Thank a customer for purchasing a product or service
- Thank a doctor or health care facility
- Thank a religious leader
- Thank a retiree for his or her service
- Thank someone for a favor
- Thank someone for a pleasant occasion
- Thank someone for helping in your absence
- Thank someone for hospitality
- Thank someone for visiting a place or attending an event
- Thank someone for volunteer work
Welcome
- Welcome a new business to town
- Welcome a new customer or client
- Welcome a new employee
- Welcome a new resident to the neighborhood
- Welcome a new shareholder
- Welcome a new student to school, class, or a training seminar
- Welcome a potential customer or client to the area
- Welcome a son-in-law or daughter-in-law into the family
- Welcome someone into a group, association, religion, or club
Miscellaneous
- Explain an error you have made
- Extend holiday or winter season's greetings to employees, customers, and business associates
- Extend holiday or winter season's greetings to friends
- Extend Labor Day greetings to employees
- Extend Mother's Day or Father's Day greetings (personal)
- Extend Mother's Day or Father's Day greetings and/or announce sales or promotions for these days
- Introduce gifts to customers and prospective customers
- Invite or request suggestions from employees and customers
- Note the anniversary of a customer's company
- Note the anniversary of an employee's service
- Offer voluntary services
- Respond positively to negative feedback
- Send a late payment after a mutual agreement to do so
- Strengthen relationships with customers
- Write a letter to accompany a contribution to a good cause
- Write a letter to accompany a gift
Government Letters
- Advocate legislation
- Complain about laws, policies, or inefficiencies
- Congratulate a politician on an election or on the passage of legislation
- Express regret on the defeat of legislation or the loss of an election
- Oppose legislation
- Praise government officials or employees
- Report required information to a government agency
- Request government service or action
- Request information from a government agency
- Respond to a false accusation from a government agency
- Write a persuasive letter to a government official
Responding to Complaint Letters
Holiday Letters
- Announce a job-related party or retreat
- Extend holiday or winter season's greetings to employees, customers, and business associates
- Extend holiday or winter season's greetings to friends
- Extend invitations to seasonal parties: Halloween, St. Patrick's Day, Valentine's Day, etc. (business and personal)
- Extend invitations to winter holiday parties (business and personal)
- Extend Labor Day greetings to employees
- Extend Mother's Day or Father's Day greetings (personal)
- Extend Mother's Day or Father's Day greetings and/or announce sales or promotions for these days
Inform/Notify Letters
Business/Work
- Announce a budget surplus
- Announce a business anniversary
- Announce a change in your company's name
- Announce a change of business address
- Announce a company savings plan
- Announce a hiring freeze
- Announce a holiday closing
- Announce a holiday work schedule
- Announce a job opening
- Announce a job-related party or retreat
- Announce a layoff
- Announce a new business, store, or branch office
- Announce a new partner
- Announce a new product or service
- Announce a routine meeting
- Announce a special meeting
- Announce actions to be taken during a strike (management's announcement)
- Announce an imminent strike (labor's announcement)
- Announce punitive measures against a client's account
- Approve a proposal
- Approve a vacation or leave of absence
- Approve attendance at a conference or seminar
- Approve payment or funding for expenses incurred
- Authorize work to be done
- Cancel or decline to schedule an appointment
- Cancel or postpone an appointment
- Complain about poor service or a faulty product
- Confirm a transfer, promotion, or relocation assignment
- Confirm that you have given authorization to someone
- Confirm the receipt of a resume, contract bid, or application (receiver's letter)
- Confirm miscellaneous business agreements
- Delegate a special project
- Delegate new or additional duties
- Delegate responsibilities for the period of your absence
- Give advice to subordinates
- Grant a promotion or raise
- Introduce a product or service
- Issue directives concerning specific tasks
- Issue directives concerning studies and investigations
- Issue directives concerning reports and paperwork
- Issue directives to adjust territories or structures
- Issue directives to establish, change or reaffirm policies
- Issue directives to establish, change, or reaffirm procedures
- Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise
- Request confirmation of an authorization to take action
- Request confirmation of the receipt of a resume, contract bid, application, etc. (sender's letter)
- Respond to a complaint
- Respond to a request for your resume
- Take the minutes of a meeting
- Transmit informational or sales literature
- Write a complaint letter to a subordinate
- Write a complaint letter to a superior
- Write a cover letter to introduce a resume
Civic/Government
- Announce a bad weather or civil emergency policy
- Complain about community problems
- Correct an official's mistake on your taxes
- Report required information to a government agency
Credit/Loan
- Approve a loan
- Cancel or withdraw a customer's credit account
- Cancel your own credit account
- Grant approval for credit
- Notify a creditor that you have stopped payment on a check
- Notify a debtor of a returned check
- Write a credit reference
Customers
- Correct a customer's error or assertion
- Delegate follow-up on a complaint from a customer
- Inform a customer of an incorrect payment amount and ask for the balance
- Inform a customer of an overpayment
- Inform customers of a misprint
- Keep a customer up to date on progress
- Notify a customer that a shipment has been delayed or that merchandise ordered is not available
- Notify a customer that you have shipped an order
Employees
- Announce an employee's achievement
- Announce an employee training session
- Announce an office or store closing to employees
- Announce bad news to employees
- Announce the appointment of an employee to a committee or position
- Announce the death of an employee or an employee's relative
- Complain about an employee who has given poor or offensive service
- Dismiss an employee for poor performance or unacceptable behavior
- Inform employees of another's illness
- Introduce a new employee
- Notify employees of a new policy or a change in an existing one
Miscellaneous
- Announce a contest winner
- Announce a drug testing program
- Authorize a study or report
- Authorize legal representation
- Authorize medical treatment
- Cancel a membership or subscription
- Cancel a rental contract
- Cancel a service contract
- Complain about harassment
- Complain to a club or organization
- Complain about an unfair insurance payment or settlement
- Confirm a guest's attendance at a conference or symposium (organizer's letter)
- Confirm a directive or decision
- Confirm an error correction or revision
- Confirm the receipt of a package or other item(s)
- Confirm the sending of a package or other item(s)
- Correct an error in a payment made or received
- Endorse a proposal or report
- Explain an error you have made
- File a warranty claim
- Grant permission to use or publish materials
- Make an insurance claim
- Network by discussing publications or speeches
- Offer voluntary services
- Relieve someone from delegated responsibilities because someone else will assume them
- Write a letter to persuade an editor or the public on an issue
- Write a news release
Personal
- Announce a broken engagement
- Announce a change of address
- Announce a class reunion
- Announce a divorce
- Announce an engagement in a newspaper
- Announce an engagement in a personal letter
- Announce an engagement with an invitation
- Announce the birth or adoption of a baby (personal letter)
- Announce the birth or adoption of a baby (public announcement)
- Announce the death of a family member, or write the obituary
- Announce the death of a family member to other family members, close friends, and acquaintances
- Announce the graduation of a son or daughter
- Announce your own retirement
- Cancel a reservation
- Cancel or postpone an invitation
- Cancel a wedding
- Confirm your own attendance as a speaker or special guest
- Correct your own error in a transaction
- Introduce a friend, an acquaintance, a relative, or yourself to someone in anticipation of a future meeting
Sales
- Announce a price decrease
- Announce a price increase
- Announce a sales contest
- Announce or introduce a new salesperson
Social Events/Travel
Inquiry Letters
- Ask for personal advice
- Answer a request for information on a product or service
- Give general advice
- Request a copy of an official document
- Request a response to a survey or questionnaire
- Request an explanation for a denial of credit
- Request application materials for admission to college
- Request confirmation of receipt of earlier mailings
- Request estimates or bids
- Request information
- Request information about an applicant
- Request information from a government agency
- Request samples or information about products or services
- Respond to an inquiry about products or services
- Thank someone for an inquiry
- Thank someone for information
- Use networking in a job search
- Write a letter in a job search
Introduction Letters
Business Introductions:
- Introduce a business or professional contact
- Introduce a new employee
- Introduce a product or service
- Introduce gifts to customers and prospective customers
- Introduce someone to an organization or the community
- Welcome a new employee
Business Announcements (Very Similar):
- Announce a new business, store, or branch office
- Announce a new partner
- Announce a new product or service
Personal Introductions:
Sales Introductions:
Invitation Letters
Extend an invitation
- Extend a formal invitation
- Extend an invitation for a job interview
- Extend an invitation to a business social event
- Extend an invitation to a personal social event
- Extend an invitation to attend a trade show, seminar, or conference
- Extend an invitation to join an organization
- Extend an invitation to open an account
- Extend an invitation to participate in or attend a fundraising event
- Extend an invitation to speak or perform
- Extend invitations to seasonal parties: Halloween, St. Patrick's Day, Valentine's Day, etc. (business and personal)
- Extend invitations to winter holiday parties (business and personal)
- Invite a customer to request a sample product or more information
- Invite a prospective customer to a sales appointment, presentation, or demonstration
Accept an invitation
- Accept a formal invitation to a social event
- Accept a request to serve in an honorary position
- Accept an informal invitation to a social event
- Accept an invitation to a business appointment
- Accept an invitation to an event
- Accept an invitation to join an organization
- Accept an invitation to speak or perform
Announce or cancel an invitation
- Announce a broken engagement
- Announce a business anniversary
- Announce a class reunion
- Announce a job-related party or retreat
- Announce a routine meeting
- Announce a special meeting
- Announce an engagement in a personal letter
- Announce an engagement with an invitation
- Announce the graduation of a son or daughter
- Cancel a wedding
- Cancel or postpone an invitation
Confirm or decline an invitation
- Confirm a guest's attendance at a conference or symposium (organizer's letter)
- Confirm a speaker's or special guest's attendance
- Confirm your own attendance as a speaker or special guest
- Decline an invitation to an event
- Decline an invitation to join an organization
- Decline an invitation to speak or perform
Job Offer Letters
- Accept a job offer
- Acknowledge the receipt of a resume
- Announce a job opening
- Decline a job offer, promotion, or transfer
- Decline a request for employment
- Extend a job offer
- Extend an invitation for a job interview
- Follow up during a job search after a lapse of time
- Follow up during a job search after a telephone contact
- Follow up during a job search after an interview
- Offer a sales position to someone who has not applied for employment
- Respond to a job advertisement and request an interview
- Respond to a job offer, negotiating a higher salary
- Respond to a job offer, negotiating conditions
- Respond to a request for your resume
- Use networking in a job search
- Write a cover letter to introduce a resume
- Write a letter in a job search
Love Letters
- Can we start over? (Let's see if the magic is still there.)
Dear Ex: Things turned out okay for everyone. (We're older now, but wiser.)
- Goodbye forever (It's time to go our separate ways.)
Happy Anniversary! (Thanks for always being there!)
- Has someone come between us? (I see the telltale signs.)
I love you. (Last night was unforgettable!)
- I really miss you. (Please come home soon.)
I'd like to get to know you better. (Do you remember me?)
- I'll do whatever it takes. (Just please come back.)
I'm falling for you. (We're made for each other!)
- I'm glad we went out together. (I want to see you again.)
Let's part on good terms while we can. (It's time to go our separate ways.)
- Please forgive me. (This relationship is worth saving!)
Sorry we didn't agree. (But can we kiss and make up?)
- Sorry, this isn't working for me anymore. (We need to separate for a while.)
Tell me what I did wrong. (I know I can make it up to you.)
- That was a stupid thing I said/did. (But I don't usually behave this way.)
Too many things have come between us. (Let's go back to the way we were.)
- Want to spend the rest of my life with you. (My love is real and so is my commitment!)
We need to see a marriage counselor. (It's time we let someone come between us!)
- We need to slow down. (I'm feeling a little crowded!)
We never really talk. (Tell me what you're thinking.)
- We've come to a standstill. (Let's reconsider our goals.)
You mean everything to me. (You're my better half; we make each other whole!)
- You really hurt me. (But tell me your side of it—I'm listening!)
NEW! Our professional writers added hundreds of new love letters in 4,001 Business, Sales & Personal Letters for these situations:
- Confessions of love
I Love You
- Lost Love
Missing You
- Second Chances
Sorry
- Thinking of You
Order Letters
- Acknowledge an order or subscription
- Announce a new product or service
- Cancel an order
- Change an order
- Complain about a delay in an order
- Confirm an order you have made
- Confirm receipt of an order from a customer
- Confirm the receipt of a package or other item(s)
- Confirm the sending of a package or other item(s)
- Decline orders but offer an alternate or substitute item
- Decline orders or requests for information
- Demand satisfaction on a mail order transaction gone bad (suspected mail fraud)
- Introduce a catalog, brochure, or other sales literature
- Introduce a product or service
- Make a reservation
- Notify a customer that a shipment has been delayed or that merchandise ordered is not available
- Notify a customer that you have shipped an order
- Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise
- Request a discount or a complimentary product or service
- Request a rush order
- Request additional money or information before you can fill an order
- Request estimates or bids
- Request information on a product or service
- Respond to an inquiry about products or services
- Solicit mail orders for your product
- Thank a customer for a payment
- Transmit a payment
- Transmit a shipment of merchandise that a customer has purchased
- Welcome a new account or an account reactivation
Persuasion Letters
- Advocate legislation
- Contact customers with inactive accounts for sales purposes
- Encourage your reader to take advantage of a new opportunity
- Encourage/motivate your reader to keep up the good work
- Endorse a political candidate
- Endorse or nominate a candidate for an award
- Introduce a product or service
- Invite a customer to request an example product or more information
- Motivate a sales force
- Offer a suggestion to a supplier or retailer
- Oppose legislation
- Promote a product by announcing a special sale or complimentary gift
- Recommend a course of action or support a decision or policy change
- Recommend a service or product
- Recommend a teenager for a job (strong recommendation letter)
- Request a raise or promotion
- Request a retraction or correction from the media
- Sell a seminar or conference
- Suggest a change in a contract or agreement
- Use a referral in a sales letter
- Write a letter of encouragement/motivation
- Write a letter to persuade an editor or the public on an issue
- Write a persuasive letter that makes a charitable request
- Write a persuasive letter to a government official
- Write a persuasive letter
- Write a persuasive memo to an employee or colleague
- Write a weak recommendation for a job candidate
- Write an insurance sales letter
Recommendation Letters
Reference Letters
Referral Letters
- Advocate legislation
- Decline to write a letter of recommendation
- Endorse a political candidate
- Endorse or nominate a candidate for an award
- Recommend a course of action or support a decision or policy change
- Recommend a service or product
- Recommend a teenager for a job (strong recommendation letter)
- Request information about an applicant
- Request that someone write a letter of recommendation in your behalf
- Thank someone for accepting your advice or recommendation
- Thank someone for a referral or recommendation
- Thank someone for writing a reference or recommendation for you
- Use a referral in a sales letter
- Write a credit reference
- Write a recommendation or a reference about someone
- Write a weak recommendation for a job candidate
Refusal Letters
- Cancel or decline to schedule an appointment
- Decline a job offer, promotion, or transfer
- Decline a request for a claim or adjustment
- Decline a request for credit
- Decline a request for a donation
- Decline a request for employment
- Decline to accept a gift
- Decline to give advice
- Decline orders but offer an alternate or substitute item
- Decline orders or requests for information
- Decline an invitation to an event
- Decline an invitation to join an organization
- Decline an invitation to speak or perform
- Decline to write a letter of recommendation
- Deny an expected or hoped-for promotion or raise
- Reject a bid or proposal
- Reject or terminate a business relationship
- Reply negatively to a suggestion
- Turn down a customer's or employee's suggestion
- Write a refusal
Reprimand Letters
- Document employee reprimands
- Give a warning to an employee
- Reprimand an employee for a breach of policy
- Reprimand an employee for poor attendance or tardiness
- Reprimand an employee for poor performance
- Warn a customer about credit suspension or penalization
- Warn a distributor under your supervision
- Write a letter reprimanding tenants
Request Letters
Business/Work
- Request a change in a contract or agreement
- Request a copy of an official document
- Request a raise or promotion
- Request a response to a survey or questionnaire
- Request an endorsement or testimonial
- Request assistance or cooperation from someone in another firm
- Request confirmation of an authorization to take action
Credit Line
- Request an explanation for a denial of credit
- Request an increased credit line
- Request correction of an error in a credit report
- Request or apply for a credit account
Information
- Request information
- Request information about an applicant
- Request information from a government agency
- Request information on a product or service
Sales
- Request a discount or a complimentary product or service
- Request a refund or reimbursement
- Request correction of a billing error
- Request samples or information about products or services
Service
Miscellaneous
- Request a retraction or correction from the media
- Request application materials for admission to college
- Request confirmation of receipt of earlier mailings
- Request correction of an error in a check
- Request correction of an insurance company's error
- Request estimates or bids
- Request payment of a personal loan
- Request permission to use another's materials
- Request that someone write a letter of recommendation in your behalf
Reservation Letters
Resignation Letters
- Accept a resignation
- Announce an employee's retirement
- Announce your own retirement
- Resign from a job in which you are not valued or appreciated
- Resign from a job because of a personality clash or conflict of values
- Resign from a job when forced out under pressure
- Resign for family or personal reasons
- Resign for health reasons
- Resign to take an early retirement
- Resign to take another job
Response Letters
Respond to a Complaint
- Respond to a complaint of discrimination or sexual harassment
- Respond to a complaint while admitting fault and making an adjustment
- Respond to a complaint while avoiding agreement or denying liability, and refusing to make an adjustment
- Respond to a complaint while avoiding or denying liability, but making an adjustment
- Respond to a complaint, but needing more information
- Respond to a complaint
Respond to a Job Offer
Respond to Feedback
Miscellaneous Response-Letter Topics
Sales Letters
- Announce a sales contest
- Contact customers with inactive accounts for sales purposes
- Extend an invitation to attend a trade show, seminar, or conference
- Extend Mother's Day or Father's Day greetings and/or announce sales or promotions for these days
- Follow up after a sale to thank the customer and offer service
- Follow up after a sales appointment or telephone conversation
- Follow up after a sales presentation or demonstration
- Follow up on a sales interview, presentation, or exhibit
- Follow up on a sales offer
- Introduce a catalog, brochure, or other sales literature
- Introduce a product or service
- Introduce gifts to customers and prospective customers
- Invite a customer to request a sample product or more information
- Invite a prospective customer to a sales appointment, presentation, or demonstration
- Motivate a sales force
- Offer a discount for early payment on products or services
- Promote a product by announcing a special sale or complimentary gift
- Resell to long-time customers
- Respond to a sales rejection
- Respond to an inquiry about products or services
- Sell a seminar or conference
- Solicit mail orders for your product
- Strengthen relationships with customers
- Welcome a new account or an account reactivation
- Welcome a new customer or client
- Welcome a potential customer or client to the area
- Write a sales letter
- Write an insurance sales letter
Social Event Letters
- Accept a formal invitation to a social event
- Accept an invitation to a business appointment
- Accept an invitation to an event
- Accept an invitation to join an organization
- Accept an invitation to speak or perform
- Accept an informal invitation to a social event
- Announce a broken engagement
- Announce a class reunion
- Announce a job-related party or retreat
- Announce an engagement in a newspaper
- Announce an engagement in a personal letter
- Announce an engagement with an invitation
- Announce the graduation of a son or daughter
- Apologize for missing an appointment
- Apologize for missing an event or for overlooking or forgetting someone
- Cancel a wedding
- Cancel or postpone an invitation
- Confirm a guest's attendance at a conference or symposium (organizer's letter)
- Confirm a speaker's or special guest's attendance
- Confirm your own attendance as a speaker or special guest
- Congratulate someone on a religious occasion
- Congratulate someone on his or her engagement
- Congratulate someone on his or her graduation
- Congratulate someone on his or her wedding or marriage
- Decline an invitation to an event
- Decline an invitation to join an organization
- Decline an invitation to speak or perform
- Extend an invitation to participate in or attend a fund-raising event
- Extend an invitation to a business social event
- Extend an invitation to a personal social event
- Extend an invitation to join an organization
- Extend invitations to winter holiday parties (business and personal)
- Extend an invitation to speak or perform
- Extend invitations to seasonal parties: Halloween, St. Patrick's Day, Valentine's Day, etc. (business and personal)
- Extend a formal invitation
- Introduce someone to an organization or the community
- Thank someone for hospitality
- Thank someone for visiting a place or attending an event
- Welcome a new resident to the neighborhood
- Welcome someone into a group, association, religion, or club
Suggestion Letters
- Accept and express appreciation for a suggestion
- Acknowledge the receipt of a suggestion from an employee
- Advocate legislation
- Ask for personal advice
- Decline to give advice
- Encourage your reader to take advantage of a new opportunity
- Encourage/motivate your reader to keep up the good work
- Endorse a political candidate
- Endorse or nominate a candidate for an award
- Give advice to subordinates
- Give general advice
- Give personal advice
- Give professional advice
- Invite or request suggestions from employees and customers
- Offer a suggestion
- Offer a suggestion to a customer
- Offer a suggestion to a religious leader
- Offer a suggestion to a subordinate
- Offer a suggestion to a superior
- Offer a suggestion to a supplier or retailer
- Reply negatively to a suggestion
- Reply positively to a suggestion
- Suggest a change in a contract or agreement
- Suggest an alternative plan or schedule for payments
- Thank someone for advice or a suggestion
- Turn down a customer's or employee's suggestion
Sympathy Letters
- Announce bad news to employees
- Announce the death of a family member, or write the obituary
- Announce the death of a family member to other family members, close friends, and acquaintances
- Announce the death of an employee or an employee's relative
- Encourage an employee after a disappointment or a company setback
- Express regret on the defeat of legislation or the loss of an election
- Inform employees of another's illness
- Offer sympathy for a marriage separation or divorce
- Offer sympathy for loss or damage caused by a theft, vandalism, or natural disaster
- Offer sympathy for the death of a business associate
- Offer sympathy for the death of a business associate's family member
- Offer sympathy for the death of a child
- Offer sympathy for the death of a friend or relative
- Offer sympathy for the death of a person who has been ill
- Offer sympathy for the loss of a job
- Offer sympathy for the loss or death of a pet
- Offer sympathy in a case of serious or terminal illness
- Send a gift with a sympathy letter
- Thank someone for expressions of sympathy
- Write a get-well message regarding an employee's or business associate's family member who is suffering from illness or injury
- Write a get-well message to a child suffering from illness or injury
- Write a get-well message to a friend or relative suffering from an illness or injury
- Write a get-well message to an employee or business associate suffering from illness or injury
Thank You Letters
- Thank a customer or client
- Thank a customer for a payment
- Thank someone for a compliment or praise
- Thank someone for a favor
- Thank someone for a gift
- Thank someone for a job well done
- Thank someone for a philanthropic contribution
- Thank someone for a pleasant occasion
- Thank someone for a referral or recommendation
- Thank someone for a reply or response
- Thank someone for a speech or presentation
- Thank someone for accepting your advice or recommendation
- Thank someone for advice or a suggestion
- Thank someone for an appointment, interview, or meeting
- Thank someone for an award, bonus, or raise
- Thank someone for an inquiry
- Thank someone for expressions of sympathy
- Thank someone for goods or materials received
- Thank someone for help or support
- Thank someone for hospitality
- Thank someone for information
- Thank someone for media exposure
- Thank someone for visiting a place or attending an event
- Thank a business for good service, low prices, or professional courtesies
- Thank a customer for purchasing a product or service
- Thank a doctor or health care facility
- Thank a religious leader
- Thank a retiree for his or her service
- Thank someone for helping in your absence
- Thank someone for volunteer work
- Thank someone for writing a reference or recommendation for you
Transmittal Letters
- Transmit a bid, proposal, or quotation
- Transmit a contract
- Transmit a document for review, correction, or other action
- Transmit a fax
- Transmit a manuscript to be considered for publication
- Transmit a payment
- Transmit a progress report, an analytical study, a formal report, or a manuscript for use within an organization
- Transmit a shipment of merchandise that a customer has purchased
- Transmit an advertising copy to a magazine or other media
- Transmit equipment or supplies that a company employee has requested
- Transmit informational or sales literature
Welcome Letters
- Announce a new business, store, or branch office
- Announce a new partner
- Announce or introduce a new salesperson
- Welcome a new account or an account reactivation
- Welcome a new business to town
- Welcome a new customer or client
- Welcome a new employee
- Welcome a new shareholder
- Welcome a new student to school, class, or a training seminar
- Welcome a son-in-law or daughter-in-law into the family
- Welcome a potential customer or client to the area
- Welcome someone into a group, association, religion, or club
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