Apologize For Damaged Property • Letter Templates and Guide

How to write this letter:

1Begin with a straightforward apology that refers to the offense.
2Acknowledge your reader's frustration.
3Offer appropriate compensation or restitution for the damage. End on a hopeful note.

Tips

Write this letter as soon as possible after the incident. Don't apologize unless you plan to take full responsibility. Focus your comments on actions you are taking to rectify the situation rather than on the damage you have done. Be prepared to offer appropriate compensation. A sincere, well-worded apology coupled with action goes a long way toward patching up a damaged relationship.

Example Letter #1

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I am very sorry and embarrassed that I knocked down your fence post as I was backing out of your driveway last night. I know you had worked hard to get that fence built, only to have someone like me damage it. I offer no excuse. I simply wasn't paying attention.

Of course I will pay for the repair as soon as possible. Jane said that your home owner's insurance policy may cover the damage, so she told me to wait until she had called the company. I'll be glad to follow through on the repairs. It's the least I can do. Thanks for putting up with me. I'll be in touch.

Example Letter #2

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I am terribly sorry that I damaged the book you lent me. I know you take pride in your book collection, so having this happen is undoubtedly disturbing. I will try to replace it if it is still in print. Otherwise, I will compensate you for it. Our friendship is too important to not make this right.

Example Letter #3

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I am sorry for the damage we did to your fruit tree. My children were playing in the tree when the limb broke. I realize you must be very disturbed at the loss of the fruit and the damage to the tree, because you take such good care of your trees and yard. Of course my children are banned from your yard, and our family has agreed to work together to compensate you for your loss. Please let me know what a fair sum would be to pay for the tree surgeon and to cover the cost of the lost fruit. We want to be good neighbors and good friends.

Example Letter #4

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Please accept my sincere apology for the damage I did to your car yesterday. Of course my insurance will completely cover the cost of repairs, but I know this will still cause you great inconvenience. I deeply regret my carelessness and the trouble this has caused you. You can be sure that I will be more careful in the future.

Example Letter #5

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You were so gracious last night when I spilled coffee on your dress, but it really was my own fault and I'm sorry for my carelessness. I can imagine how frustrating it must have been for you to have such a beautiful outfit ruined. Please, will you allow me to pay for having it cleaned?

If the fabric is damaged to the point where professional cleaning won't help, I will be only too pleased to replace the dress. Just have the bills sent to me or send me the receipts. It really is the least I can do.

2

Acknowledge your reader's frustration.

Example Sentences

Example Phrases

3

Offer appropriate compensation or restitution for the damage. End on a hopeful note.

Example Sentences

I asked the receptionist at the Doe building if he knew who the car belonged to, but he did not. I waited to see if the owner would return, but I had to leave. My phone number is 555-5555. Please give me a call. I have already notified my insurance agent. The board has placed the fraternity responsible for the damage on probation. In order to normalize relations, they must first replace the broken object. If they do not contact you in a few days, please let me know at 555-5555. I have told John that he will have to repaint your garage door himself, and we will deduct the costs for paint and supplies from his allowance. This will be a valuable learning experience for him. Let me assure you that John's vandalism did not stem from any ill will toward you or your family. I have taken up this matter with John, and he has assured me that he will pay for the damage and be more careful from now on. At last night's pack meeting we discussed what happened, and each boy regretted his actions. I know that some of the artifacts are unique and irreplaceable, and that keeping up a museum is costly. Please accept our $50 donation toward the upkeep of the museum. The boys agreed that we should forgo our fishing trip next month and contribute the allotted money as well. In your letter you mentioned that you are a fan of university athletics. Please accept these free tickets to Doe University's home football game next Saturday. My Dad says your window will cost $30 to fix, so I have enclosed that amount in this envelope. I will come and help you install it, if you want. Next time, we won't play baseball near your house. I apologize for the trouble I caused.

Example Phrases