No-Risk, 30-Day Satisfaction Guarantee

30-day, money-back guarantee

We think you'll love our products, but if you are not satisfied with any product you purchase at WriteExpress.com, we offer a 30-day, money-back guarantee excluding applicable shipping charges. Please note, this does not apply to purchases made via the iTunes store.

At WriteExpress you can buy with confidence.

Need to return software? If you...

  • Downloaded software online from our Yahoo! Store
    The standard return policy is 30 days. Contact our customer support.
  • Purchased a CD directly from WriteExpress
    Please return your purchase in its original packaging. Include your invoice with the return and state why you are returning the item. For your protection, we recommend that you use UPS or insured Parcel Post for shipment. Our address is as follows:

    WriteExpress Returns
    P.O. Box 50661
    Provo, UT, 84605-0661

  • Purchased a CD from someone other than WriteExpress
    Return the CD. Also please provide the following information:

    First Name:
    Last Name:
    Street Address:
    City:
    State/Province:
    Country:
    Postal Code:
    Full Product Name:
    Reason for returning product:

    Include your store receipt or a photocopy is acceptable. If you no longer have your store receipt, we cannot refund money. For your protection, we recommend that you use UPS or insured Parcel Post for shipment. Our address is as follows:

    WriteExpress Returns
    P.O. Box 50661
    Provo, UT, 84605-0661
  • Received a CD as a gift
    If you do not have the store receipt for your gift, we will gladly exchange it for another product but not refund the money. Please return your product in its original packaging. Also, please note:

    • Reasons for returning the item.
    • What item are you requesting in exchange for the item?

    For your protection, we recommend that you use UPS or insured Parcel Post for shipment. Our address is as follows:

    WriteExpress Returns
    P.O. Box 50661
    Provo, UT, 84605-0661

Questions?
If you have any problems or questions about your return, please contact our Customer Service department.